CCTV SERVICE

CCTV Service & Maintenance

Car owners know their vehicle requires periodic maintenance and won’t work at the level it was designed to perform at without regular basic checks.  When purchasing a vehicle a list of maintenance items is provided detailing what needs to be periodically undertaken.

The same applies to CCTV systems.  Regular maintenance is important and should be carried out.

CCTV Service and Maintenance falls into two categories, preventative and repair.  Whilst the customer will be able to undertake some basis tasks, i.e. general cleaning of equipment, a maintenance schedule of inspection visits will be set up between the supplier / installer and customer to deal with the more technical or quality issues.
View our example CCTV Maintenance Check List.

CCTV camera systems are like any other mechanical device and faults may well develop from time to time.  Cameras may stop working, recording equipment stop functioning and TV monitors fail.  The repair functions offered by the CCTV system provider alleviate these problems. Qualified engineers quickly and easily replace faulty or damaged equipment, thus minimizing any down-time.

A Service Agreement / Contract will be confirmed between the customer and provider detailing the service provision offered. Service Agreement Options will vary depending on the level of service provision required.

 

The operation of CCTV systems can be enhanced by a regular maintenance service
MR.DVR security solutions provide CCTV maintenance and repair for home and commercial CCTV systems.

CCTV maintenance package:

Annual inspection service for up to 6 cameras
DVR status checks
Power supply checks
Minor repairs and adjustments

CCTV maintenance service include:

Check history of CCTV system since last maintenance service
Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage
Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer etc.)
Check and clean cameras, lenses and housings as necessary.
Check lenses for correct field of view and adjust as necessary
Check pictures for correct field of view and adjust as necessary.
Check and test remote signalling equipment (where fitted)
Check recording and playback quality
Check the satisfactory transmission of images to remote centre (where applicable)
Repair minor faults where necessary (additional costs may apply)
Retrain the users on the use of the CCTV system (if required)
Log all test results